Simple earthquake relief insurancefor New Zealandhouseholdssmall businessbig businessrentershome ownersCorporates New Zealand
Supporting your earthquake recovery
Bounce provides simple and affordable earthquake relief insurance for businesses and households. Claim settlements are pre-defined and based on the earthquake's intensity at your nearest GeoNet sensor, and your confirmation of loss. This ensures fast financial support to help cover your uninsured losses and expenses, helping your early recovery.
Here's how it works.
Our claims process is simple! If there is an earthquake in your area, we use independent data from GeoNet to determine the intensity of the shake. Bounce processes claims quickly using Peak Ground Velocity (PGV) data from your nearest GeoNet sensor to assess earthquake shake intensity. Full payouts are triggered if shaking at your location reaches a PGV of 30 centimeters per second or higher, while partial payouts apply for PGV levels of at least 20 centimeters per second. Once the earthquake meets the trigger threshold and you provide a loss declaration confirming uninsured damage or expenses, Bounce will proactively start processing your claim.
We aim to settle Residential claims within five working days, while our goal is to settle commercial claims within 15 working days after receiving your loss declaration and bank details.
Payments for resilience and recovery
When an earthquake strikes, a fast claim settlement can be the first step toward recovery. Quick access to funds helps you handle urgent expenses, regain stability, and focus on what matters most—rebuilding your life and your business. It strengthens your financial resilience and gives you the flexibility to move forward with confidence.
Funds to respond to immediate costs
Use funds to cover uninsured costs to support your earthquake recovery. Offset the financial strain of paying the excess on your other insurance policies.
Alternative Business Interruption cover
Use these funds to maintain business continuity during an earthquake crisis. The swift claim settlement enhances your cash flow, aiding in both recovery and the continuation of operations.
Proactive claims, no assessors, no delays, & no excess.
5 key benefits of Bounce Earthquake Relief Insurance:
1. *Claim settlement: Following an earthquake event, our goal is to have valid claims paid within 5 working days of you providing us with confirmation of loss and your bank details.
2. Independent Data Trigger: We monitor GeoNet earthquake data and proactively reach out to you when GeoNet confirms an earthquake near you that meets the trigger threshold.
3. No excess to pay: You don't need to pay an excess to get your cash settlement. You can even use the payout for other insurance claim excesses.
4. Simplified claims process: We've simplified the way claims are settled. No assessments or upfront evidence is required—just confirmation of financial impact. However, please keep a record of how the funds are used, as we reserve the right to undertake an audit.
5. Spend your payout flexibly: Use the funds to cover all those additional uninsured costs. You understand your needs best, so how you spend the payout is your choice.
*For customers with a Commercial Policy, our goal is to have claims paid within 15 working days of you providing us with confirmation of loss and your bank details.
$10K
Recovery payment for individuals, households, and businesses
$20K
Recovery payment for individuals, households, and businesses
$50K
Recovery payment for businesses