







Simple earthquake relief insurancefor New Zealandhouseholdssmall businessbig businessrentershome ownersCorporates New Zealand
Supporting your earthquake recovery
Bounce provides simple and affordable earthquake relief insurance for businesses and households. Claim settlements are pre-defined and based on the earthquake's intensity at your nearest GeoNet sensor, and your confirmation of loss. This ensures fast financial support to help cover your uninsured losses and expenses, helping your early recovery.
Payments for resilience and recovery
Imagine experiencing an earthquake and receiving a payout that you can use to support your recovery. If an earthquake of a certain intensity occurs and you confirm to your best believe that you had incurred costs, you will receive a payment to fast-track your recovery. Having cash on hand allows you to respond to immediate expenses and ensures you can focus on the things that matter most for your recovery.

Homeowner and renters.
Covering your additional costs of getting your family back on the road to recovery.

Employee Benefit.
Reducing financial stress and strengthening your wellbeing programme by supporting your employees to recover from a large shake.

Business owner.
Supporting your business continuity and your balance sheet during a crisis with an upfront cash payment.
Here's how it works.
Our claims process is simple! If there is an earthquake in your area, we use independent data from GeoNet to determine the intensity of the shake. Bounce processes claims quickly using Peak Ground Velocity (PGV) data from your nearest GeoNet sensor to assess earthquake shake intensity. Full payouts are triggered if shaking at your location reaches a PGV of 30 centimeters per second or higher, while partial payouts apply for PGV levels of at least 20 centimeters per second. Once the earthquake meets the trigger threshold and you provide a loss declaration confirming uninsured damage or expenses, Bounce will proactively start processing your claim.
We aim to settle Residential claims within five working days, while our goal is to settle commercial claims within 15 working days after receiving your loss declaration and bank details.
Proactive claims, no assessors, no delays, & no excess.
5 key benefits of Bounce Earthquake Relief Insurance:
1. *Claim settlement: Following an earthquake event, our goal is to have valid claims paid within 5 working days of you providing us with confirmation of loss and your bank details.
2. Independent Data Trigger: We monitor GeoNet earthquake data and proactively reach out to you when GeoNet confirms an earthquake near you that meets the trigger threshold.
3. No excess to pay: You don't need to pay an excess to get your cash settlement. You can even use the payout for other insurance claim excesses.
4. Simplified claims process: We've simplified the way claims are settled. No assessments or upfront evidence is required—just confirmation of financial impact. However, please keep a record of how the funds are used, as we reserve the right to undertake an audit.
5. Spend your payout flexibly: Use the funds to cover all those additional uninsured costs. You understand your needs best, so how you spend the payout is your choice.
*For customers with a Commercial Policy, our goal is to have claims paid within 15 working days of you providing us with confirmation of loss and your bank details.
$10K
Recovery payment for individuals, households, and businesses
$20K
Recovery payment for individuals, households, and businesses
$50K
Recovery payment for businesses